flowerEveryone needs a little help from time to time…How can we help you?

Having trouble accessing one of your accounts at SWS? (yes, we realize we have a lot of them and it can be confusing)

  • SWSUniversity – Your login is your email address. If you never changed your password, it is also your email address.
  • Club SWS – Your login is your email address.  
  • SWS Connect – Your Connector Sign-in is your email address.  
  • The SWS VIP Lounge
  • ACRE – the ACREs-Only area is open only to ACRE graduates, although the rest of the website is open to the public. If you are an ACRE, your sign-in is your email address.
  • The SWS Store – in most cases, your login will be your email address.

Still having trouble? Contact us

Looking for a digital product you purchased from SWS?

  • Log into the SWS Store using your email address as your user ID, then navigate to My Account and select Downloads. Everything you have purchased from us will be there.

Still having trouble? Contact us


Trying to decide which SWS product is best for you? 


Having trouble using a Gift Certificate or Coupon Code at the SWS Store?

  • Gift Certificates and Coupon Codes are two different things at the Store. Coupon Codes are entered earlier in the checkout process than Gift Certificates. Make sure you are entering your code in the proper field.

Still having trouble? Contact us!


Want to make a change to your Club SWS membership?


Something else?